Return/Refund Policy
Thank you for shopping at Quiet Bounce. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it.
The item must be unused and in the same condition that you received it.
The item must be in the original packaging.
The item needs to have the receipt or proof of purchase.
Refund Process
To initiate the refund process please contact us via our contact form.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item unless it is damaged or incorrect
Exceptions
Some items are non-refundable and non-exchangeable, including [list non-refundable items here, e.g., "sale items, gift cards, personalized products"]
Damaged or Wrong Products
In the event that you receive a damaged or incorrect product, please contact us immediately for further instructions.
We will address such issues on a case-by-case basis but will ensure we reach a satisfactory solution.
Exchanges
We only exchange goods if they are defective or damaged. If you need to exchange it for the same item, send us an email for exchange procedures.
Restocking Fee
We do not charge any restocking fee on returns
Contact Us
Get in touch with us here. A customer support representative will reach out within 24 hours
Email: info@quietbounce.com